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SEL Number: 04SW-02-IMSG
Title: Software, Instant Messaging


Last Updated: 4/28/2021 8:52:50 PM

Previous SEL Number: 04SW-02-IMSG

Description: Instant messaging (IM) software.

ImportantFeatures: Logging capability desirable.
Enterprise-level systems with encryption are recommended.

Operating Considerations: May be provided as an additional feature of e-mail server.
Consider target audience for messaging, and choose version that includes all necessary hardware types (notebooks, smart phones, pads, tablets, etc.).
Consider security of messaging. Wide variation among messaging apps.
Government users should note that instant messages may be subject to FOIA requests.

Training Requirements: Core Training: Per Manufacturer's Specifications
Initial Training: Minimal (<1 day)
Sustainment Training: Minimal (<1 day)

Mandatory Standards:

Applicable Standards and References:

MSSL:
  • Law Enforcement: Forensic Technician
  • Law Enforcement: SWAT/Tactical Team
  • Medical: Point of Dispensing